Senior Product Manager (SWDA)

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg. [About the role] We are looking for a Lead Product Manager/Senior Product Manager to be embedded in the new statutory board, Skills and Workforce Development Agency (SWDA), which strives to strengthen the ecosystem of training, career and employment services providers by raising quality standards, spurring innovation, and fostering collaboration to deliver new workforce solutions. This role will drive a large-scale transformation and modernisation initiative for training providers, and rethink how their experience from course application, course delivery and grants management, could evolve. [What you will be working on] Lead discovery and transformation efforts with cross-functional teams to uncover user, operational, policy, and technology pain points and shape future-state journeys for training providers and internal users. Work closely with product managers, designers and software engineers to translate discovery findings into concrete problem areas to prioritise and modernise in phases, while considering co-existing with legacy systems. Mitigate risks and validate ideas through rapid prototyping and POCs. Define and track appropriate metrics to measure success of product decisions. Balance between development of new capabilities, migration of re-usable components, and maintenance of existing tools, while ensuring stakeholder alignment and operational continuity. Actively uncover opportunities to leverage AI to enhance the team’s and organisation’s capabilities and users’ experience. [What we are looking for] 8+ years of experience in Product Management, Digital Transformation, Enterprise Platforms, or related roles. Experience leading complex discovery or modernisation initiatives involving enterprise or operational systems. Strong systems thinking and ability to navigate ambiguity and organisational complexity. …