Senior Program Manager - Maharashtra

The Senior Program Manager will lead the implementation of telemedicine programs across Maharashtra, providing strategic and technical support to the State Health Department, Government of Maharashtra, to strengthen and scale the eSanjeevani Telemedicine Program. This role includes establishing and mentoring a regional implementation team, fostering collaboration with government officials, healthcare providers, and technical partners to enhance program quality, efficiency, and reach. The Senior Program Manager will also drive capacity building at state and district levels, monitor program performance, address operational challenges, and ensure alignment with state health priorities, national telemedicine guidelines, and Intelehealth’s mission to expand access to high-quality healthcare for underserved populations. Job Responsibilities: The job duties for the position of Senior Program Manager are related to managing and implementing telemedicine programs in the Maharashtra state. Overall Program Leadership: Leading the telemedicine program in Maharashtra, ensuring its success and alignment with Intelehealth's mission. Develop and execute comprehensive operational plans, including setting goals, timelines, budgets, staffing, and resource allocation. Ensure operational plans align with Intelehealth's overall strategy, donor requirements, and local health priorities. Implementation & Management: Oversee all aspects of telemedicine program implementation, including budgeting, resource allocation, and timelines. Manage and mentor a diverse team of technical and non-technical program staff to ensure efficient program execution. Monitor program progress, identify and address challenges, and implement corrective measures as needed. Ensure programs meet donor commitments and achieve desired results through effective coaching and mentorship. Partnership & Collaboration: Establish strong partnerships with local healthcare organizations, government entities, and NGOs for program implementation. Facilitate communication and collaboration among diverse stakeholders to ensure program buy-in and sustainability. Negotiate agreements and contracts with partners for successful program execution. Collaborate with various teams, including technical staff and implementation partners, to achieve program goals. Monitoring & Evaluation (M&E): Develop a Monitoring & Evaluation (M&E) framework in coordination with the MLE team to track program performance. Identify key metrics related to program implementation, service delivery, and client outcomes. Implement data collection systems and analyze data to assess program effectiveness and impact. Provide recommendations to the technical team for platform improvements based on program needs and stakeholder feedback. Training & Capacity Building: Develop training modules in coordination with state health departments and clinical teams. Incorporate the Comprehensive Primary Health Care Services package under Health and Wellness…