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Senior Project Manager (4054)

GBG · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia · On-site

Posted Sep 15, 2026

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About GBG Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team - Global Fraud Solution Professional Services APAC We provide our solutions on a global scale. GFS business is central to the group’s growth plans and presents GBG with a significant opportunity to address both existing and new clients' business objectives with a full solution showcase. Importantly we consistently put the customer first and by doing so we focus on providing high quality customer service, this delivers improvements to the customer’s journey, which will generate enhanced profitability. The team is responsible for providing professional services to address business objectives in the areas of risk prevention and fraud detection. To offer state-of-the-art software solutions and provide comprehensive client delivery and consulting support using our expertise and flexible, client-focused approach. The Role - Senior Project Manager As a Senior Project Manager within the Professional Services team, you will be responsible for leading the end-to-end delivery of complex client-facing projects, ensuring they are completed within approved scope, schedule, budget, quality, and risk parameters in accordance with project management principles and organizational standards. In addition to managing strategic and high-visibility projects, you will provide leadership, coaching, and guidance to Project Managers and project teams across the region by promoting project management best practices, delivery excellence, and continuous improvement. You will support resource planning, project governance activities, and operational initiatives that contribute to successful project execution and achievement of Professional Services revenue, utilization, and customer success objectives What you will do Lead the end-to-end delivery of complex Professional Services projects by applying project management best practices across all project phases, including initiation, planning, execution, monitoring and controlling, and closure. Develop and maintain comprehensive project management plans, schedules, budgets, resource allocations, risk and issue registers, change controls, and stakeholder engagement strategies to ensure successful project outcomes. Manage project scope, schedule, cost, quality, risks, issues, dependencies, and change requests. Establish effective governance structures and facilitate project…