Senior Project Manager
Sabio · Cape Town · South Africa · Hybrid
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At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning. We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience. We are currently looking for a passionate and enthusiastic Senior Project Manager to join our Team We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.
We are looking for an experienced Senior Project Manager with a track record of delivering complex and large scale technical projects using Waterfall and Agile delivery methodologies.
You will lead and manage projects through their entire project lifecycle, from gaining a thorough understanding of the solution through to successful project planning, deployment, business/service acceptance and project completion, all to time, cost and quality.
You will be expected to manage multiple projects with high levels of complexity based on a range of different technology applications and platforms.
There will be a strong focus on financial and commercial management therefore a solid understanding of cost management processes will be required, such as understanding cost baselines, project revenue forecasting and project profitability. As a Sabio Senior Project Manager you will also have an appreciation and understanding of Benefits Management and Benefit Realisation to ensure client business cases are understood and realised.
The relationship with the client during project delivery must be supported by strong and frequent communication between the client and the Sabio project team. You will always ensure that the agreed deployment schedule is met and that business acceptance and handover to Support is successful.
This role will also be required to collate work packages, project plans and presentations in support of pre-sales activities by the commercial management teams. You will also be expected to build strong relationships with commercial teams to support future opportunity and growth within any…