Senior Quality Engineer

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. Role: Payments is one of the highest stakes domains at StarRez. When a student pays their housing fees, or an institution reconciles a semester of revenue, the transaction must be correct, traceable, and secure, every time. There is no acceptable margin for a payment that is taken twice, refunded to the wrong account, or lost between our platform and a payment provider. As a Senior Quality Engineer on the Payments team, you will own quality for the systems that process card and bank payments, integrate with payment gateways and providers, and handle authorisation, capture, settlement, refunds, and chargebacks. You will be the person on the team with the deepest understanding of how money moves through our platform, the happy paths, the failure modes, and the states in between. This is a hands-on individual contributor role based in Hyderabad, working within a globally distributed engineering organisation spanning India, Australia, the UK and the United States. You will not manage people. You will set the quality bar for your team, do the work to hold it, and coach the engineers, product managers and designers around you to share ownership of it. You will report to the Director of Quality and work day-to-day with your team's Engineering Manager, Product Manager and engineers, alongside Support and Implementation Services when payment issues reach customers. What You Will Own: Own the end-to-end test strategy within your team’s area, deciding how things get tested based on the risk each change carries. Design validation for payment flows including authorisation, capture, settlement, partial and full refunds, failed and retried transactions, chargebacks, idempotency, and reconciliation between our records and the provider's. Coach and support your team to make of quality everyone’s responsibility, and provide hands on support via executing testing activities when required Validate integrations with third party payment gateways and providers. Engage from discovery and refinement onward: challenge assumptions, surface missing scenarios, and make sure acceptance criteria are specific and testable before a story is picked up. Assess your team's current quality maturity honestly, build a plan to lift it over the next two to three quarters, and share what you learn with Senior QAs on other teams facing the same gaps. Coach…