Senior Sales Account Manager (ICT Solutions)

Key Responsibilities: 1.Key Account Management & Customer Relations: · Manage and maintain relationships with assigned customers and key stakeholders to maximize account growth and customer retention. · Build and maintain executive-level relationships with customer decision-makers, stakeholders and business partners. · Act as the senior commercial focal point for assigned strategic customers, ensuring high levels of customer satisfaction and service excellence. 2.Sales & Business Development: · Identify, develop, lead and successfully close complex ICT sales opportunities across assigned strategic accounts. · Drive revenue growth through account expansion, cross-selling, upselling and development of new business opportunities. · Own assigned revenue, gross profit, order intake and sales pipeline targets while ensuring achievement of departmental objectives. · Develop customer acquisition and account growth strategies aligned with sector objectives. 3.Proposal & Opportunity Management: · Lead the preparation of complex technical and commercial proposals, quotations, RFQs, RFPs and tenders. · Coordinate technical, commercial, legal, financial and contractual requirements with internal stakeholders to ensure competitive customer solutions. · Lead commercial negotiations, pricing discussions and contract reviews while protecting company profitability. 4.Market Intelligence & Business Insights: · Lead customer presentations, executive meetings, workshops and commercial discussions with senior customer representatives. · Maintain regular engagement with customers to identify emerging business requirements and future investment opportunities. · Resolve complex customer issues by coordinating with relevant internal stakeholders. 5. Coaching & Knowledge Sharing: · Provide technical and commercial guidance to Junior sales team during proposal preparation and customer engagements. · Share best practices related to account management, negotiations and opportunity management across the sales team. · Support onboarding and development of new Sales team · Assist the Sector Sales Manager in developing sales capabilities and improving overall team effectiveness. 6. Sales Performance & Reporting · Develop accurate sales forecasts, opportunity pipelines and revenue projections for assigned strategic accounts. · Maintain accurate records, customer account plans, opportunity status and sales activities. · Prepare executive reports on account performance, pipeline status, revenue forecasts and business opportunities. Requirements R eq uired Skills & Qualifications: - Bachelor’s degree in Engineering, Information Technology, or Business Administration. - 7–9 years of relevant ICT sales experience or related field experience is a must , relevant to our industry in data center , security light current hardware experience - Strong customer relationship management and opportunity development skills. - Excellent communication,…