Senior Service Technician

Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition.  You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength. Your responsibilities: In this position, the Service Technician will be responsible for carrying out service and maintenance tasks on turbochargers, working both at company facilities and at customer sites. In this role you will be responsible for performing service and maintenance on Turbochargers in Brazil. The role provides specialized technical support, executing activities in accordance with Accelleron workflows, quality standards, and safety guidelines — ensuring superior customer experience and operational excellence. Service Delivery: Performs Service tasks like disassembly, cleaning, inspection, measurement and assembly of different types of turbochargers, in accordance with work instructions, through the identification of technical problems, carrying out remote and in-person analyses at the Workshop and or in the field in various categories of vessels (ships, platforms, etc.) and thermoelectric plants. In the field it means by performing installation and commissioning, maintenance, repairs, updates, renovations and replacements, among others, meeting customer expectations and pre-established internal procedures. Customer Approach: Contributes to customer satisfaction by executing Service work according to customer order and expectation Creates and maintains a good relationship with customers and understands their needs Identifies new sales opportunities and communicates them internally. Execute the repair according to instructions from service coordination Materials & Supply: Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities. Documents & Reports: Prepares all documents and reports to be signed by the customer representative Reports work done in a timely manner and follows up when needed. Perform maintenance inspections and reports on turbochargers, as well as perform investigation and prepare reports for breaking down situations . Clean up parts and take pictures and measurements as requested by maintenance tool and process. …