Senior SOC Engineer - Cybersecurity

A fast-growing international technology team is expanding its engineering capability in Vietnam and is looking to hire a Senior  SOC Engineer , who will play a critical leadership role in driving 24/7 Security Operations Centre (SOC) excellence.  This is an opportunity to step into a high-visibility position, leading frontline cyber defense while shaping service delivery for enterprise clients. This role is responsible for overseeing 24/7 SOC operations, driving service excellence, and ensuring effective incident response for our clients. Responsibilities: Service Excellence & Continuous Improvement Deliver cybersecurity services aligned with SLAs and KPIs Enhance SOC processes, tools, and detection capabilities Partner with internal teams on customer onboarding and operational support Client Engagement & Escalation Management Serve as the senior escalation point for key clients Build strong, trust-based relationships with stakeholders Proactively identify risks and opportunities to improve service value Reporting & Strategic Insights Provide regular updates on operations, risks, and performance metrics Analyze incident trends and customer feedback to drive improvements Contribute to the evolution of SOC tools, capabilities, and offerings Requirements: 5+ years of experience in SOC/cybersecurity service delivery At least one certification: CISSP, CISA, or CISM Bachelor's degree in Cyber Security, Information Security, or related field (Master's is a plus) Fluent in English Proven experience in SOC operations with strong incident handling expertise Prior leadership experience managing SOC or security teams Hands-on knowledge of SIEM, threat intelligence, IDS/IPS, firewalls, and malware analysis Strong familiarity with frameworks such as MITRE ATT&CK and NIST Ability to perform under pressure with strong analytical and decision-making skills Willingness to work in a 24/7 SOC environment