Senior Field Service Engineer

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit  fluenceenergy.com . Job Description: Senior Field Service Engineer Location: Texas About Fluence Fluence, a Siemens and AES company, is the global market leader in energy storage technology solutions and services. Fluence is creating a more sustainable future by combining the agility of a technology company with the expertise and vision of two respected industry giants. Our Culture and values We are a start up with a purpose to transform the way we power our world. It requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed. We are Leading Fluence currently has 22 gigawatts of projects in operation or awarded across 24 countries and territories worldwide—and we are growing every day. We are Responsible Fluence is defined by its unwavering commitment to safety, quality, and integrity. We are Agile We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams. We are Fun We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. ABOUT THE POSITION We are seeking a skilled and motivated Senior Field Service Engineer to join our team. In this role, you will own the maintaining and troubleshooting for advanced battery systems for clients across various industries. You will serve as the technical expert onsite, ensuring optimal performance, safety, and own customer relationships. Key Responsibilities: Maintain and grow strong customer relationships through professional communication and support. Diagnosing and troubleshooting electrical, mechanical, and software issues for battery systems both remotely and on-site. Foster continuous improvement and collaboration across cross-functional teams.  Develop subject matter expertise on hardware/software systems and act as the primary technical resource for complex issues.  Act as a resource for junior team members on complex technical issues.  Support knowledge sharing and collaboration within the team.  Manage third party contractors Provide onsite technical support and training to customers on system operation and safety. Document service activities, maintenance records, and technical reports accurately. Ensure compliance with industry safety standards and environmental regulations. Respond to emergency service requests and resolve…