Senior Specialist, Membership

How You’ll Contribute The National Geographic Society Advancement team identifies, cultivates, solicits, and stewards individuals as well as foundation, government, and corporate partners who invest in the Society to support science, technology, education, exploration, and storytelling. The Annual Giving Membership (AGM) team designs and executes a high impact fundraising and stewardship program through integrated and data-driven marketing and communications campaigns across multiple channels. Reporting to the Director of Membership, the Senior Specialist will actively contribute to the Contributing Membership program through ownership of and collaboration on production, data, budget and other areas. The Senior Specialist will help the Membership team meet its growing revenue goals related to acquisition and retention, while also contributing to stewardship and engagement efforts across the broader AGM team. Your Impact Responsibilities Include Campaign Production & Project Management (65%) Manage campaign implementation: Support the day-to-day operations for recurring direct mail and email marketing and stewardship campaigns by managing processes, timelines, and ensuring key deliverables stay on schedule. Cross-functional collaboration: Act as a liaison between the Digital, Operations, Campus & Experiences and Communications teams, among others, as well as external partners, to facilitate collaboration, communication, and smooth project execution. Quality assurance and editing: Lead and continuously improve editorial process to ensure high-quality standards across acquisition, retention, and stewardship efforts. Manage proofing and review stages internally and with vendors as needed. Process support: Ensure the systems, workflows, and processes supporting acquisition, retention and stewardship operate effectively and on schedule. Identify issues and challenges and escalate, recommending and participating in process improvements. Documentation: Help develop and maintain project and program documentation, including schedules, deliverables, resource requirements, key operational details, workflows, SOPs and best practices. Review and update quarterly. Program Improvement and Creative Thinking (15%) Audience Engagement: Serve as a key liaison between internal teams and external partners to finalize AGM data selects, segmentation, printing, shipping and other components of integrated, cross-channel campaigns. Manage segmentation schedules and review and validate audience pulls to ensure alignment with campaign objectives, project requirements, and fundraising best practices.  Program Optimization and Improvement: Identify opportunities to streamline processes, share knowledge, and develop innovative approaches to donor management and campaign execution. Update and contribute to team performance tracking documents, listing opportunities for improvements and/or operational reviews . Build Testing and Creative…