Senior SysOps Engineer

At OneStream, we're on a mission to empower every Finance organization and professional to exceed their potential. Our global teams span continents, cultures, and time zones, united by a shared purpose as we build the operating system for modern Finance and help organizations move with greater speed, clarity, and confidence. That mission comes to life through our people. Behind every innovation, customer success, and milestone are talented people working together to make a difference. That's why we're looking for people who are bold enough to think big, authentic in how they lead and collaborate, curious about what's possible, and committed to delivering results. Want a closer look before you apply? Explore our Careers site to learn more about our people, culture, and benefits. Summary The Senior SysOps Engineer plays a critical role in implementing, supporting, securing, and continuously improving customer cloud environments. This role serves as a technical leader within Cloud Operations, providing hands-on expertise while mentoring and guiding other Cloud Engineers to elevate team capability, consistency, and operational excellence. In addition to deep technical execution, this position requires strong analytical skills to understand business processes, translate customer requirements into scalable cloud solutions, and resolve complex production issues. The employee collaborates with internal teams, leadership, and customers globally, and plays a key role in driving automation, standardization, and best practices across the cloud platform. A passion for cloud technology, operational excellence, and developing others is critical for success in this role. Primary Duties and Responsibilities Deliver automated and scalable solutions that yield operational efficiencies for Cloud Operations engineers. Drive operational outcomes aligned to department SLA, cost, and automation effectiveness targets. Lead the orchestration of customer environment implementations and migrations. Perform and oversee Platform and AI Services environment upgrades and maintenance. Serve as a senior escalation point for complex issues, leading root cause analysis and driving long-term remediation. Provide technical guidance and mentorship for early and mid-career engineers. Create, review, and update operational workloads and standard operating procedures. Consistently deliver high-quality solutions and implementations on time. Monitor customer environments through Azure, telemetry services, alerting, and logging to ensure proactive issue detection and resolution. Identify opportunities for process optimizations and automation where applicable to improve reliability, reduce manual effort, and increase operational efficiency. Participate in on-call rotations, lead incident response, and post-incident reviews. Lead incident communications for complex events, authoring post-incident reviews and driving remediation plans across…