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Senior Technical Business Analyst

Richmondpharmacology · London Bridge, London · United Kingdom · Hybrid

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Job Title: Senior Technical Business Analyst Location: London Bridge, SE1 (4 days on-site) Term: Permanent, Full Time or Part Time (Minimum 4 days) Salary: Competitive + Benefits (Private Medical, Private Dental, Life Assurance, Private Pension & many more) The Senior Technical Business Analyst will be responsible for translating business, quality, regulatory, operational, and technical needs into clear, testable, and technically actionable requirements for new and existing systems. The role will provide the programme/ project management, analysis, documentation, configuration, testing, validation, release, and change-management capability required to support the organisation as it moves from building bespoke solutions towards buying, configuring, integrating, and managing third-party platforms. This is a hands-on technical role requiring the successful candidate to work closely with process owners, Quality Assurance, IT, software development, vendors, and senior stakeholders to analyse business processes, define functional and non-functional requirements, design and document APIs and integrations, undertake technical analysis, support integration modelling, data modelling, configuration design, workflow design, test planning, defect management, and technical change control. The role will ensure systems are configured, validated, integrated, released, and maintained with appropriate rigour, traceability, documentation, and governance. The role will also manage tooling such as Azure DevOps or Jira to provide structured control over requirements, testing, defects, releases, change management, and audit evidence. Elicit, analyse, document, and manage detailed business, functional, non-functional, integration, data, reporting, and validation requirements for new and existing systems. Translate business and process-owner needs into technically actionable requirements, user stories, acceptance criteria, process flows, data mappings, and system configuration specifications. Own and support the business and technical configuration of bought SaaS, COTS, low-code/no-code, workflow, decisioning, integration, and reporting solutions, reducing reliance on external consultancy companies for future change. Work closely with process owners to ensure they can focus on review, approval, and operational ownership while the Technical Business Analyst prepares the detailed requirements, test planning, documentation, and change-management artefacts required for delivery. Support Quality Management and Computer Systems Validation activities by producing clear, traceable user requirements, test plans, test scripts, test evidence, defect records, validation documentation, and change-control records in line with SOPs and regulatory expectations. Plan, coordinate, and support UAT, integration testing, regression testing, configuration testing, and defect triage, ensuring testing is appropriately structured, documented, and executed. Configure, maintain, and…