Senior/Master Vehicle Technician

About Us Vospers is a family run business and leading Southwest motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including: 30 days annual leave (including bank holidays) increasing with length of service + a paid day off for your birthday! Full range of motoring discounts on MOTs, servicing, sales, and parts Access to an online platform with discounts across multiple retailers Paid sickness scheme Full range of employee assistance programmes and support services Cycle to Work scheme Professional development via our Motorv8 and Vospers 5 training schemes Manufacturer-specific training Generous staff and customer referral scheme Job Title Senior/Master Vehicle Technician The Role The main purpose of a Vospers Senior/Master Vehicle Technician is to is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction. Core Duties: To carry out servicing, maintenance and repairs to customers vehicles. To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices. Take an active part in creating a positive team environment. To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard. To maintain and develop skill levels in all aspects of repair, service and maintenance Carrying out Servicing, Repair and Maintenance Work Interpret repair instructions accurately to achieve first time repair in line with customer requirements. Plan and carry out servicing work in a systematic and efficient manner to achieve completion with a satisfactory period of time. Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service. If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction. Undertake a vehicle health check on all retail and warranty jobs, maximise sales opportunities when extra work is required. Road test vehicles and diagnose problems as and when necessary. Ensure that all paperwork is completed accurately and promptly. Performing Duties in a Safe and Economical Manner Carry out all duties with the highest regard of safety, quality, care and cleanliness. Observe all Health and Safety Procedures. Maintain work area, tools and equipment in a clean and safe state all times. Work with Service Colleagues to create a successful team Inform Workshop Controller promptly of the need for any additional work and any repair difficulties so contact can be made with the customer. Advise Supervisors or Managers of any shortcomings in tools, equipment, systems or technical information. Location Marsh Mills, Plymouth …