Server

POSITION TITLE: Server REPORTS TO: general manager POSITION SUMMARY The Server is to serve food and beverages to guests in a timely, courteous, efficient and accurate manner. A server is the primary contact between the guest and the restaurant. The server greets the guests and performs all steps of service including but not limited to securing the payment. PRIMARY JOB DUTIES The following are intended as basic requirements. Success will come to the individual that is able to expand upon these job requirements. These requirements may change over the course of employment. Arrive to work on time for shift. Maintain availability consistent with business needs, including nights, weekends, holidays, and special events. Greet and speak to all guests with enthusiasm and friendliness. Ensure that tables are set to standards. Serves alcoholic beverages in an appropriate manner consistent with company standards. Answers guest questions about food, beverages, and our facilities accurately and in a friendly manner. Develops relationships with guests. Inform customers of daily specials. Explain how various menu items are prepared, describing ingredients and cooking methods. Deliver and describe food and beverages - responsible for knowing how each dish is presented in order to assure that the proper order has been delivered to the table. Serve food and/or beverages to guests; prepare and serve specialty dishes at tables if required. Assure needs of guests are continually being met in a courteous and professional manner throughout the service. Check with customers to ensure that they are enjoying their meals and act to correct any problems Prepare checks that itemize and total meal costs and sales taxes, present, accept payment and provide change or credit card receipt. Follow appropriate procedures for closing checks. Provides the highest level of service in accordance with our standards. Identifies food orders when ready and delivers items to tables in a timely manner. Maintains professional relationships with all coworkers. Maintains a safe, clean, organized, and stocked work area. Maintain full knowledge of menus, recipes, and other pertinent information. Constantly increasing knowledge of food, beverages, and other products and services. Responsible for constant sanitation, organization, and proper food handling. Prepares work area for either opening, mid-shift, or closing. Lifts and transport service trays weighing up to 40 lbs. from kitchen to dining room and back. Must be able to handle multiple banquet functions or tables that could be occurring at the same time. Must be able to work with basic arithmetic functions. Adheres to all applicable Graspa Group Standard Operating Procedures. Must inform management before leaving on break and before the end of every shift. Attendance at all scheduled training sessions and meetings is required. Promptly report all maintenance issues. Service-oriented, must follow our core values. Accurately handle cash, credit…