Service Coordinator

Apply Job Type Full-time Description The Service Coordinator position will report directly to the Branch Manager. This position will perform project management and administrative work related to aftermarket field service operations. Job Duties: · Assist service manager with customer calls and technician scheduling. · Ensure adequate equipment is onsite for project completion. · Research and procure parts and supplies as needed for project completion. · Review service tickets for completion and accuracy. · Work closely with office administration for timely billing / invoicing of customers. · Review inspection reports and communicate findings to customers. · At times be able to travel with technicians to observe progression of projects and communicate in person with customers. · Any other duties that may be required. Minimum Requirements: · Must have at least 1 year of experience in an administrative role, industrial setting a plus. · Be able to effectively monitor multiple projects, with multiple deadlines, at once. · Adequately assign technicians and other resources to projects based on priority level. · Proficient at Microsoft Office software as well as other related computer programs. · Ability to learn Deshazo specific software quickly. · Communicate effectively and professionally with customers, vendors, and coworkers. WORKING CONDITIONS: · This job operates in a professional office environment. · This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. · Lift lifting of packages no more than 15 lbs. BENEFITS AVAILABLE: · Medical / Dental / Vision Insurance · 401k plan with match · Company-paid short term disability insurance · Long term disability insurance available · Company-paid basic life insurance · Employee assistance program · Additional life insurance available · 9 paid holidays · PTO Program · Tool purchase program · Weekly pay periods with direct deposit · Competitive pay Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category DeSHAZO’s Mission: DeSHAZO is committed to elevating our clients’ business needs through custom-built cranes and tailor-made automation systems. We enhance our products by providing expert inspections, repairs, modernizations or rebuilds. Apply View All Jobs