Service Delivery Engineer - Offer Optimization and Revenue Management

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide. Position Description for Senior Offer Optimization and Revenue Management Sabre Offer Optimization & Revenue Management Delivery members are part of a techno-functional team specialized in implementing and delivering Offer optimization, Dynamic Pricing and Revenue management solutions for various airlines. Delivery member is acknowledged as a Subject Matter Expert (SME) on these Solutions, Models, Data Analysis elements and business practices of Offer Optimization. Responsibilities: Will be involved in end to solution implementation life cycle starting from Project Kick Off, Business Process Assessment (BPA) through transition to customer care. Will develop a thorough understanding of the application’s user interface, from both functional and business process standpoint, to train airline analysts and help in solution adoption into customer’s business processes. Will understand the modelling involved in the Dynamic Pricing and Offer Optimizations Products and work with Operations Research teams to deploy/finetune the models for better delivery of the solutions to Airlines. Will attend onsite customer meetings as a Subject Matter Expert (SME) when required and support the project team in understanding customer's business processes and requirements. Will identify the best practices adopted by customers during the interactions and communicate the same to Solution Management teams to enhance Revenue Optimization & Dynamic Pricing solutions Works collaboratively in a team environment with project managers, account managers, implementation and development resources to meet customer expectations regarding solution implementation, issue resolution during solution adoption phase, and resolution of maintenance issues / service requests post cutover. Will lead the data gathering process prior to solution implementation phase. Will lead data validation checks in the context of Revenue Optimization & Dynamic Pricing solutions at all stages of solution implementation and delivery Excellent written and verbal communications skills, to serve as lead conduit between developers, architects, designers and with external and internal customers Will help Customer care team in resolving maintenance SRs Demonstrates effective teamwork skills. Operates under general direction with minimal oversight Ensures that approved methods, processes, and tools are…