Service Technician

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.   This position will be focusing primarily on our Energy Systems line of business, which include telecommunications, IT, uninterruptible power supplies (UPS), utilities and switchgear, security, emergency lighting and general electronics. Some of the reserve power brands include PowerSafe,DataSafe, and Genesis. Our extensive product range serves a variety of reserve power applications and consistently delivers the most effective, powerful and reliable batteries available. Learn More About Energy Systems Role Overview Provide safe, responsive and high-quality field service to EnerSys industrial mobility customers across NSW. The role diagnoses faults, completes repairs and preventive maintenance, and installs and commissions industrial batteries, chargers and associated equipment. The technician works independently at customer sites, restores equipment to service, documents results accurately and represents EnerSys professionally. Main Responsibilities Diagnose and repair Inspect equipment, confirm the reported symptom and use a structured fault-finding process to identify electrical, electronic, electrochemical or mechanical causes. Use approved test instruments and diagnostic tools to check batteries, cells, chargers, cables, connectors, controls and related equipment. Complete authorised repairs, component replacement, adjustments and corrective maintenance in accordance with technical instructions and quality standards. Verify the repair through functional and safety testing before returning equipment to service. Identify warranty concerns and non-conforming product, preserve evidence and escalate findings through the required process. Install and commission Install and replace industrial batteries, chargers, connectors, cables, watering systems, monitoring devices and approved accessories. Complete pre-start checks, site risk assessments, isolations and installation checks before work begins. Assemble, position and connect equipment using approved lifting aids, tooling and procedures, within licence and competency requirements. Commission equipment, record baseline readings, confirm correct operation and complete customer handover. Raise site constraints, scope gaps or additional work before proceeding and coordinate licensed trades where required. Planned maintenance and customer support Complete scheduled…