Servicenow Operations

Role: ServiceNow Operations Location: Hyderabad / Noida / Gurugram Experience: 8-15 Years Timings: 2:00 PM to 10:30 PM (IST) Algoworks www.algoworks.com About the company Algoworks is an award-winning artificial intelligence, engineering services and experience transformation firm with offices across the United States, Europe, South America and India. We bring together a global team of engineers, architects, designers, researchers and operators united by rigor, accountability and a commitment to delivering measurable results. For over 20 years, Algoworks has partnered with Fortune 500 organizations across the Americas, Europe and Asia to define, build and run technology that drives meaningful business outcomes. Our work combines human-centered design, engineering excellence and AI-powered capabilities to solve complex challenges with clarity and precision. Innovation, particularly in the responsible application of AI, is embedded in how teams approach problem-solving and continuous improvement. At Algoworks, growth is continuous and closely tied to impact. Teams collaborate across geographies and disciplines, strengthening outcomes through shared insight and collective expertise. The culture values transparency, open dialogue and an environment where every voice is heard and contribution is recognized. Through collaboration, accountability and a focus on results, Algoworks operates at the intersection of technology and people, building not only advanced systems but strong global teams that elevate performance and create lasting impact. Follow the video below to know about us! Clipchamp Role overview We are seeking an experienced ServiceNow Operations professional to manage, maintain and optimize the ServiceNow platform within a large enterprise environment. The role combines ServiceNow administration, development, platform operations, integrations, incident management, governance and continuous improvement. The ideal candidate will have strong hands-on experience with ServiceNow ITSM and platform operations, along with expertise in scripting, integrations, automation and platform lifecycle management. The role will serve as a technical escalation point for complex issues and will work closely with Architects, Product Owners, Developers, BSAs and Infrastructure teams to ensure platform stability, performance and reliability. Key responsibilities: 1.ServiceNow Platform Operations & Administration Manage and oversee the day-to-day operation, stability, health and performance of the ServiceNow platform. Perform system administration, user administration, instance monitoring and proactive issue resolution. Administer, maintain and enhance core ServiceNow modules including ITSM, ITOM, HRSD, CMDB, Asset Management and custom applications. Ensure platform scalability, reliability and alignment with business requirements. Perform platform health assessments, system diagnostics and proactive capacity planning. …