ServiceNow Platform Architect

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.   Your Key Responsibilities • Define and govern the overall architecture, strategy, and roadmap for the ServiceNow platform, ensuring alignment with enterprise architecture and business strategy. • Ensure platform scalability, security, performance, and compliance with organizational standards and regulatory requirements.  • Establish and enforce platform best practices, technical governance, and upgrade strategies.  • Oversee platform health through monitoring, performance tuning, and capacity planning.  • Evaluate and recommend new ServiceNow features, modules, technologies, and integrations to drive continuous improvement.  • Provide technical leadership and define standards for platform customizations, integrations, and solution design.  • Lead platform-level change management, communication, and user adoption initiatives for releases and enhancements.  • Collaborate closely with business and IT stakeholders to align platform capabilities with organizational needs. • Conduct security reviews, vulnerability management, and ensure adherence to data governance policies.  • Define, track, and report key platform KPIs such as performance, adoption, and usability.  • Maintain comprehensive documentation including architecture diagrams, integration mappings, and technical standards.  • Support platform lifecycle management, including release planning, upgrades, and continuous optimization.  • Work closely with security, compliance, data governance, and development teams to ensure consistent platform alignment.  Your Qualifications • University degree in informatics, computer science, or a related field, or alternative training with relevant professional experience.  • Minimum 5 years of total IT experience, with at least 3 years of relevant ServiceNow platform experience in architectural or administrative roles.  • Deep expertise in ServiceNow platform architecture, including governance, scalability, and security.  • Strong knowledge of ServiceNow integrations, data modeling, and instance management.  • Experience in defining platform strategies, roadmaps, and governance models in large organizations.  • Proven experience in platform upgrades, performance optimization, and health monitoring.  • Familiarity with enterprise architecture frameworks (e.g., TOGAF) and aligning platform capabilities with business objectives.  • Experience with ITIL, Agile methodologies, and project management practices.  • Strong communication and stakeholder management skills, with the ability to influence business and IT leadership.  • Experience with ServiceNow modules such as ITSM, ITOM, HRSD, SPM is…