Shelter & Housing Program Manager

Shelter & Housing Program Manager DATE POSTED: 9.23 .2026 REPORTS TO: Regional Operations Manager HOURS: Full-time, Monday through Friday, 9AM-5PM PAY RANGE: $85,000 to $95,000 annually POSITION TYPE : Exempt, management position This position will provide a high-level of expertise in management, supervision, operation, compliance and coordination of staff, contractors, vendors, and volunteers within the Shelter Programs. This position supervises staff and activities at the site and maintains a safe environment for all program participants at the Villages. This position also provides emergency coverage as needed and works closely with all other Tiny House Staff, the on-site Case Manager and LIHI Management team. Responsibilities: Project Management Develop a thorough understanding of contracts with funders, complete accurate and timely reports to funders and ensure compliance with funder agreements. Develop and manage special projects as assigned. Conduct research. Develop and complete work tasks and assume project management responsibilities Assume program and maintenance oversight responsibilities including ordering and approving invoices and proposals, routinely inspect the condition of all sites, scheduling maintenance and third-party vendors as needed. Provide regular reports to the Director of Special Projects & Operations and Senior Management team as required Monitor and achieve acceptable levels of unit turnover, market and renewal rates, occupancy, delinquency, bad debt, expirations and renewals for each community within the management Monthly audits of tenant files to ensure compliance Program Management and Coordination Assist in planning and construction of tiny houses and shelters; assist in setting up village; supervise contractors, architects, and consultants; and train and support staff, residents, and volunteers Plan and attend community and partnership meetings to maintain good communication with neighbors, churches, government officials, partners, etc. Work with staff members, grassroot partners, community groups, churches, government entities, volunteers and future residents on community notification, tours, and community outreach. Provide ongoing support to the tiny house village and shelter communities Obtain and respond to input and feedback from residents, oversee inspection and upkeep of tiny houses and other structures and evaluate habitability and quality of the sites. Conduct Tiny House Village unit inspections to ensure that the sites are well-maintained. Provide feedback to the Director of Special Projects & Operations and work with the maintenance team as needed Perform other responsibilities as assigned. Staff Support and Supervision Hire, supervise, train, and support staff to ensure they have the tools and methodology to be successful in their work. Complete staff evaluations that address performance concerns, set goals with clear performance…