Shift Supervisor - Sand Springs

Overview Responsible for the overall effective and efficient supervision of all casino floor shift operations as assigned by the reporting senior. MINIMUM QUALIFICATIONS: Must be at least 18 years of age Bachelor’s degree in Business Administration, Hospitality or Gaming plus three (3) months of job related work experience to include casino operations and supervisory experience in a related department or business o r Associate’s degree in Business Administration, Management, and six (6) months or more of job related work experience to include casino operations and supervisory experience in a related department or business o r one year of job related work experience to include casino operations and supervisory experience in related department or business required. Required to obtain an ABLE liquor license. Experience as a Guest Service Representative preferred. Required to pass a pre-employment drug screening and obtain and maintain an Osage Nation Gaming license. Required to maintain a valid Driver’s License. Required to provide documents to show the applicant is eligible to work in the United States. Osage, Native American, and Veteran preference shall apply to all positions at Osage Casinos. Applicants must be able to perform all essential functions of job duties with or without reasonable accommodation. Responsibilities COMMUNICATION: Makes efforts to keep informed of company information and communications by reviewing property bulletin boards, digital signage, and company newsletter. Conducts at least bi-weekly One-on-One meetings with direct reports, soliciting input from employees. On an individual basis or in a group format, explains why, shares information, and communicates the purpose of decisions to applicable staff. Ensures company information provided by management is effectively communicated. DEPARTMENT OPERATIONS: Ensures staff is assigned in accordance with work schedules and covers for staff as necessary due to employee shortages and updates attendance records. Ensures employees assigned to shift are performing duties in accordance with approved performance standards and are relieved from duty in order to take authorized break or meal periods. Completes inventory of required equipment and supplies and prepares requisitions for replacements as necessary. Inspects work stations and other areas of responsibility to ensure they are clean, well-organized, safe and well maintained. Verifies Jackpots. Responsible for maintenance of machines regarding any malfunctions. Makes minor repairs on gaming devices in accordance with training and procedures. Reactivates all “out of order” machines on the casino floor as efficiently as possible. Assists in all service requirements that are necessary in gaming machine equipment. May assist assigned staff with accurate preparation of detailed daily, weekly, and monthly operating reports as required by the reporting senior. Ensures…