Site Operations & Inventory Control Manager

Job Description - Site Operations & Inventory Control Manager Role Overview: The Site Operations & Inventory Control Manager will be responsible for managing end-to-end ecommerce fulfillment site operations, including inbound, putaway, inventory control, picking, packing, dispatch, returns, cycle count, stock reconciliation, vendor discrepancy reporting, manpower productivity, SLA adherence, and SOP compliance.The role will act as the single point of ownership for site performance, inventory accuracy, inbound quality, process discipline, and operational issue resolution . The person will ensure that the warehouse operates efficiently, stock records remain accurate, and all incoming and outgoing inventory movements are controlled as per brand standards. You should apply if you have: A strong interest in Site Operations and Inventory Control Management. Strong communication and negotiation skills for ecommerce warehouse and fulfilment operations A problem-solving mindset with the ability to work in fast-paced, high-growth environment Ownership-driven attitude—comfortable taking charge of projects end-to-end Ability to multitask, prioritize, and meet deadlines You should not apply if you: Struggle with ownership and require constant supervision to drive tasks Are uncomfortable working with data, numbers, or analytical problem-solving Are not willing to collaborate with cross-functional teams or external partners Avoid negotiation, communication, or vendor/brand interaction Skills Required Strong understanding of ecommerce warehouse and fulfilment operations. Good command over inbound, GRN, inventory control, dispatch, returns, and audit processes. Knowledge of SKU, batch, expiry, MRP, barcode, PO, invoice, ASN, GRN, and stock adjustment processes. Strong attention to detail and counting accuracy. Ability to identify stock discrepancies, quality issues, and process gaps. Strong Excel / Google Sheets / MIS reporting skills. Understanding of WMS, OMS, ERP, and courier systems; Vinculum knowledge preferred. Ability to manage third-party manpower and ensure SOP compliance. What you will do: 1. End-to-End Site Operations Management Own daily warehouse / darkstore operations including inbound, putaway, storage, picking, packing, dispatch, returns, and inventory control. Ensure orders are processed within defined cut-off times and SLA timelines. Monitor daily order volume, pending orders, aging orders, SLA breaches, and operational bottlenecks. Coordinate with central operations, logistics, product, inventory planning, procurement, finance, and customer support teams. Ensure smooth order fulfilment across B2C, marketplace, darkstore, and other ecommerce channels, wherever applicable. 2. SLA & Performance Management Track and improve key operational metrics, including order processing TAT, dispatch TAT, pick-pack accuracy, inventory accuracy, manpower productivity, and order breach percentage. Review…