Software Asset Management (ServiceNow)

Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK. Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens. Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients. We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them. Methods are experts in delivering secure, resilient cyber and information services – keeping systems and data safe. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks. The Role We are looking for an experienced Software Asset Management to support a major enterprise Zero Trust and asset governance programme. This role will focus on the development and operationalisation of enterprise asset registers, CMDB governance, software and hardware asset management, and information asset lifecycle controls across complex hybrid environments. The successful candidate will work across security, infrastructure, information governance, and service management teams to establish trusted asset visibility, strengthen lifecycle governance, and improve organisational control of critical assets, systems, data, and information flows. Requirements Lead development and governance of enterprise Asset Registers , including: Information Asset Registers (IAR) Software Asset Registers (SAR) Hardware Asset Registers (HAR) Data Asset Registers (DAR) Deliver and optimise ServiceNow CMDB , Discovery, asset governance, and lifecycle management capability Establish authoritative asset inventories and support creation of a trusted “single source of truth” across hybrid estates Define and implement asset lifecycle processes covering onboarding, maintenance, retention, archival, and secure disposal Support governance and compliance requirements aligned to DSPT , NIS , data protection, and operational security standards Improve visibility of information assets, data flows, software assets, hardware assets, ownership, dependencies, and critical services Define governance approaches for asset reconciliation, configuration management, and ongoing compliance monitoring Work closely with security, IAM, infrastructure, information governance, and operational teams to improve asset integrity and risk management Support role-based access controls, auditability, evidence management, and secure operational processes across asset management platforms …