Software Engineer, Forward Deployed (Mid - Senior Level)

ABOUT ZIP Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. YOUR ROLE You'll join Zip's Forward Deployed Software Engineering team as a software engineer on some of the highest-impact product work at the company. You'll write and ship production code, partner directly with our most critical customers, and own the engineering on the deals that matter most to Zip. The team operates close to the customer, moves with urgency, and builds the features that determine whether the biggest deals close on time, whether our most demanding customers stay on the leading edge of the product, and what enterprise-grade looks like in our platform. If you've done Forward Deployed work elsewhere, this is a place to keep doing it - on real product, at scale, for some of the most recognizable companies in the world. YOU WILL - Lead the engineering on critical customer projects. You'll own scope, sequencing, and delivery against the timelines that high-stakes deals demand, embedded in the implementation cadence alongside our Field PM and Solutions Consultants. - Ship high-impact features that move the most important strategic deals and renewals forward. The work this team takes on is what makes the platform enterprise-grade - net-new product capabilities, framework gaps (APIs, exports, notifications, etc), and targeted enhancements that ship in days or weeks. - Bring strong product sense to every decision. Partner with core product teams to decide what to build, what to push back on, and what to redirect. Strong opinions are welcome; strong opinions grounded in what you heard on a customer call are gold. - Shape Zip's long-term platform and roadmap. Features you ship land at our most critical customers first and compound into the platform, and the patterns you see first become next year's product investments. - Communicate directly with customers. You'll be on calls with procurement, finance, and IT teams, diagnose problems live against real deadlines, and translate trade-offs in language that lands with both engineers and executives. YOUR QUALIFICATIONS - 3+ years of experience in…