Solutions Architect

Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Solutions Architect Join a team where  Purpose  drives everything we do,  Ambition  fuels our growth, Respect  shapes our culture and Trust  builds our foundation. We're not just hiring we're inviting you to  build the future  with us. If you're curious, driven, and ready to leave your mark, this is your invitation to make your next move. Permanent Working hours: 35 hours per week is full time. Where possible, we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern. Salary: £80,000-90,000 dependent on experience Location : London Reporting to: Chief Architect By joining our team, you'll enjoy the best of both worlds -  hybrid working and the collaboration of a great office environment. Our permanent hybrid policy sees us all working at least four days across a fortnight in the office. As well as extensive opportunities for personal and career development. About Us: At the Financial Ombudsman Service, we’re working to enhance our service by setting the standard for modern, efficient, accessible alternative dispute resolution. With the customer at the heart of everything we do, we have already delivered significant improvements in the service we offer and 2026 will see us continue with our ambitious agenda. We’re looking for a Solution Architect who thrives on solving complex business challenges through smart, scalable technology solutions. This is a unique opportunity to shape the future of our digital landscape by blending technical insight with creativity and business acumen. You’ll work at the heart of our Change Gateway process, guiding initiatives from early-stage problem framing through to solution design and delivery. Collaborating with a Virtual Team of technical and business experts, you’ll lead the creation of solution visions that are innovative, practical, and aligned with our strategic principles. What you’ll do Translate business needs into clear, actionable technical solutions. Lead multi-disciplinary teams through ideation and solution development. Develop solution visions and high-level designs that balance innovation, feasibility, and value. Collaborate with delivery teams to ensure smooth implementation and alignment with design intent. Engage with stakeholders across business and technology to ensure shared understanding and buy-in. Present solutions to governance forums with clarity and confidence. What we’re looking for as a minimum criterion Experience designing solutions across the Microsoft Power Platform ecosystem Strong understanding of application development, integration, and cloud platforms. Skilled in producing solution documentation, including solution visions and high-level designs. Evidence of excellent communication and facilitation skills – you are…