Specialist, Business Operations Support

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated. Time Type: Regular Job Description : Specialist, Business Operations Support Role Overview We are seeking a detail-oriented Business Operations Support Specialist/Coordinator to manage financial tracking, capital allocation, and end-to-end procurement workflows across our technical initiatives. In this role, you will bridge the gap between Corporate Finance and Engineering/IT operations—ensuring project budgets remain on track, procurement runs smoothly, and capital expenditure rules are strictly maintained . The ideal candidate brings deep experience with ERP systems, strong expertise in OPEX/CAPEX accounting principles, and the communication skills needed to partner effectively with technical leadership. Key Responsibilities 1. OPEX / CAPEX Financial Management & Tracking Oversee an annual budget spanning operational expenditures (e.g. software licensing, maintenance, field services) and capital investments (e.g. fiber rollouts, hardware, network infrastructure). Enforce standardized CAPEX vs. OPEX capitalization guidelines for engineering and infrastructure projects to maintain compliance with internal corporate accounting policies. Conduct monthly budget-to-actual variance analyses across IT and Engineering business units, pinpointing cost-saving opportunities and updating quarterly forecasts. Calculate month-end financial accruals and partner with Corporate Finance to ensure precise timing of operational expense recognition. Drive cloud financial management (FinOps ) by managing cloud consumption as a dynamic, variable cost—establishing clear spend categorization, cost-allocation tags, and adaptive forecasting models that respond to usage fluctuations. 2. Procurement Operations & Workday Administration Drive the end-to-end procurement process within ERP, including Purchase Requisition creation, PO generation, and managing vendor SOW approval workflows. Streamline procurement efficiency by establishing documentation guidelines for engineering stakeholders, reducing average PO turnaround time. Investigate and resolve complex 3-way matching discrepancies (PO, Goods Receipt, Invoice) with Accounts Payable and external vendors to avoid payment delays or service interruptions. Monitor active PO burn rates against contractual caps, proactively alerting project leads at the 80% threshold to eliminate budget overruns. 3. Cross-Functional IT & Engineering Partnership Act as the primary financial liaison for Network Engineering / Enterprise IT leadership, translating technical deliverables into dynamic financial forecasts. Deprecation, Asset retirement : Partner with technical leads to identify legacy systems,…