Specialist, Data Analyst & BI Reporting

Specialist, Data Analyst & BI Reporting The job responsibilities outlined in this document are not exhaustive and may evolve over time and be reviewed according to business needs. ROLE DESCRIPTION SUMMARY We are seeking a highly motivated Data Analyst & BI Reporting Specialist with strong expertise in Grafana to design, develop, and maintain reporting, visualization, and analytics solutions across operational and business domains. This role will provide technical expertise in dashboard development, KPI definition, data analysis, and reporting best practices, supporting data-driven decision-making and operational excellence. The successful candidate will collaborate closely with cross-functional teams to understand reporting requirements, define meaningful KPIs, and develop intuitive and scalable dashboards and visualizations. The role will focus on transforming complex datasets into actionable insights through Grafana while ensuring data quality, consistency, and usability across reporting solutions. The role requires strong partnership with Business Analysts, Data Engineers, Developers, and business stakeholders to ensure reporting solutions accurately reflect business needs, provide meaningful operational insights, and support strategic decision-making. Knowledge of network management and operational monitoring environments is considered an advantage. PRIMARY RESPONSIBILITIES / KEY RESULT AREAS Design, develop, and maintain enterprise-grade Grafana dashboards and reporting solutions, ensuring scalability, consistency, and best practices. Define, develop, and maintain business and operational KPIs, metrics, and reporting frameworks. Analyze large and complex datasets to identify trends, opportunities, risks, and performance improvement initiatives. Develop complex SQL queries and data models to support reporting, visualization, and analytical requirements. Collaborate with Data Engineering teams to ensure data quality, integrity, and consistency across reporting platforms. Create interactive dashboards and visualizations that support operational performance monitoring and business decision-making. Establish and promote reporting standards, dashboard governance, and visualization best practices. Partner closely with Business Analysts, Developers, and business stakeholders to gather requirements and translate them into effective reporting and analytics solutions. Support operational reviews, incident investigations, and performance analysis through data-driven insights and reporting. Define and track reporting metrics and KPIs, providing regular performance reporting and trend analysis. Contribute to forecasting, capacity planning, and advanced analytics initiatives where required. QUALIFICATIONS & EXPERIENCE Bachelor's degree in Computer Science, Information Systems, Data Analytics, Engineering, Mathematics, Statistics, or a related field (Master's preferred). 5+ years of experience in…