Field Service Technician

About Us Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 29,000 electronic gaming terminals in nearly 4,700 third-party local and regional establishments and 20 self-operated gaming locations across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments.   Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park - Casino & Racing, features live racing, electronic gaming machines, live table games, food and beverage amenities, and pari-mutuel betting. Job Description : Position Basics Technicians are in the field 40hrs/week, in bars, restaurants, gas stations, truck stops, etc., Multiple Service Positions Available across all areas of Illinois Rates range from $20-$26/hour, dependent on related work experience & proficiency Will train inexperienced candidates Additional shift differential for weekends and 2nd/3rd shifts Shift starts from home Company-supplied vehicle + fuel card Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards About Accel Entertainment Accel Entertainment is the largest Gaming Terminal Operator in the country, providing video gaming equipment, ATMs, and amusement devices (pool, dart, jukebox, etc) to over 2600 locations in Illinois. Our focus is providing unmatched customer support, service, and expertise so our partner establishments can grow their business. Qualifications Great Customer Service High school diploma or equivalent Terminal Handler's License - costs covered by company Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive) Ability to communicate effectively & follow written or verbal instruction Strong organizational, problem-solving, analytical skills Computer literacy helpful but not required Valid driver’s license Minimum of 21 years of age Frequently required to lift/push weights up to 50 pounds Summary The primary responsibilities of this position include, but are not limited to, maintaining and repairing gaming devices, ATMs, amusement equipment, and redemption devices for Accel Entertainment, loading and unloading supplies, as well as assisting in other areas as needed. Duties and Responsibilities Respond to and troubleshoot service calls for equipment repairs in a timely manner Interact with clerks, restaurant staff, management, and customers to solve issues as they arise …