Specialist, Service Governance (Europe)

Role Overview The Service Governance Specialist supports the maintenance and execution of GoGlobal's service governance framework across all service lines. This role is primarily responsible for country-level Statement of Work (SoW) drafting and pricing computation, ensuring accuracy and consistency with approved governance standards. Roles & Responsibilities SoW Drafting, Pricing & Maintenance Develop country-specific SoW templates for services in response to proposal requests. Apply approved pricing methodology to calculate SoW pricing accurately and consistently across both service lines. Maintain end-to-end ownership of SoW documentation, ensuring updates to scope and pricing are reflected promptly. Governance Awareness Flag any out-of-standard scope or pricing trends observed during drafting to the Manager for review. Stakeholder Support Respond to internal scope and pricing enquiries from deal owners, escalating exception cases as appropriate. Collaborate with Global Product Owners (GPO), Portfolio Managers, GPNM on local partner capability and fee structures. Continuous Improvement Contribute to process improvement initiatives within the Service Governance function Requirements Working Experience ● 3–5 years of working experience in a professional services, accounting & tax /payroll / entity management or commercial support environment. ● Prior exposure to contract management, scope documentation, or pricing/commercial analysis is an advantage. ● Exposure to multi-country requirements is an added advantage. Qualifications ● Bachelor's degree in Business Administration, Human Resources, Finance, or a related field. Language ● Proficiency in English (written and spoken). IT Skills ● Proficiency in Microsoft Office 365 including Excel, Word, PowerPoint, SharePoint, and Teams. ● Experience with Excel macros is an advantage. ● Familiarity with Confluence or similar documentation and knowledge management tools is an advantage. ● Experience with pricing tools, ERP systems, or CPQ platforms is an advantage. Soft Skills ● Strong attention to detail, able to produce accurate, well-structured written deliverables consistently across two service lines. ● Organised and structured, able to manage multiple SoW requests and priorities simultaneously. ● Resilient under commercial pressure, maintains governance standards while remaining solution-oriented. About GoGlobal GoGlobal is the leading professional services company helping businesses expand internationally with compliance and confidence. We simplify global expansion by providing a single point of management across more than 140 countries. Our integrated solutions help organizations establish, manage, and grow their international operations while reducing complexity and risk. Our Services Entity Solutions Entity Establishment Corporate Secretarial & Directorship Services Domicile Services Dormancy & Liquidation HR Solutions Global…