Sr. Field Service Engineer - Diagnostics & Life Science

Job Title Sr. Field Service Engineer - Diagnostics & Life Science Location(s) Spain - Remote (Field Based) About Us Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health. Find your future at Revvity  PURPOSE As a Field Service Engineer, you'll be the technical face of Revvity across Spain, ensuring our cutting-edge diagnostic and life science instruments deliver maximum value to customers.   Your expertise will directly impact customer satisfaction, instrument uptime, and ultimately, scientific breakthroughs in laboratories nationwide. Collaborating closely with Sales, Applications, and Service teams across Europe, you'll contribute to Revvity's overall business performance and growth.   Based in Madrid with 50% travel throughout Spain, you'll combine technical excellence with customer partnership and teamwork to drive our service reputation and commercial success.   KEY RESPONSABILITIES Technical Service Delivery Diagnose, repair, and maintain Revvity's Diagnostics and Life Sciences portfolio (immunoassay platforms, LC/MS, DNA extractors, plate readers, imaging systems, liquid handling, etc.) ensuring maximum uptime across Spanish territory. Execute preventive maintenance schedules and respond to service calls, prioritizing critical customer needs. Manage and track technical escalations, coordinating with European technical support and product specialists to ensure timely resolution Provide on-site technical training and troubleshooting support to optimize instrument performance.   Collaboration & Business Impact Partner with Sales, Applications, and European Service teams to drive customer satisfaction, retention, and growth opportunities. Share field insights with Product Management to support continuous improvement initiatives.   Operational & Administrative Excellence Manage spare parts inventory and complete all service documentation, reports, and expenses per SLA requirements. Maintain current technical documentation and ensure compliance with Quality Management System and safety standards. Align activities with departmental KPIs and performance targets.     REQUIRED QUALIFICATIONS & EXPERIENCE Education Technical degree: Advanced Vocational Training (CFGS/FP Superior) or University degree in Electronics, Biomedical Engineering, Chemistry, Biology, or related field. Experience Minimum 5 years in field service engineering with proven ability to independently resolve complex technical issues Hands-on experience with analytical/clinical instrumentation in laboratory environments (pharmaceutical, research, clinical, academic) …