Sr Mgr Gr Ops Delivery - HDQ

Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: The Senior Manager Ground Operations Delivery supports Ground Operations by Leading a Team responsible for delivering critical operational and enterprise initiatives that advance Safety, performance, productivity, and Company objectives. They’ll partner across Operations, Commercial, Technology, and other business Teams to Lead the analysis, design, planning, and execution of transformational programs that enhance the frontline operation and Customer experience. They’ll drive cross‑functional alignment, remove barriers, and ensure strategic initiatives are successfully implemented and deliver measurable business value. The Senior Manager Ground Operations Delivery leverages strong Leadership, communication, and change management skills to influence Stakeholders, develop Team capabilities, and help shape the future of Ground Operations. Additional Details: The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.  We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.  Model the Southwest Way Guide and lead team members using SWA talent management practices to coach, develop, and engage employees Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment Invest in leadership and self-growth through participating in continuous learning and development Responsibilities Enable major cross-departmental Operations and Commercial business initiatives by developing project plans, executing project management, and delivering capabilities in a live operational environment Build and maintain cross functional partnerships (i.e., commercial, operations, finance, and technology) to drive change and advance the Ground Ops agenda Coordinate and deliver cross-functional project updates and materials to Senior Leadership and other stakeholder groups Identify emerging…