Sr. Partner Success Manager, Lodging

About Engine Engine is the AI-native platform for intelligent travel. For a decade, Engine has built the proprietary technology and supply behind modern business travel, serving over 40,000 customers and nearly 2 million travelers, along with leading travel and AI companies that build on Engine's infrastructure. One system powers business travel, group travel, human agents, and AI agents. That work has earned recognition as one of Fast Company's Best Workplaces for Innovators (2025), TravelTech's Reservation Platform of the Year (2026), and one of Built In's Best Places to Work (2020–2026). We're looking for bold, ambitious people to help redefine how businesses manage and experience travel. Working here, you can expect exponential growth, an ambitious pace, full ownership, and high-caliber colleagues who push you to do the best work of your career. Every hire raises the bar. Come outpace the ordinary and build the future of travel with us. About the Role As Sr. Partner Success Manager, Lodging , you will own a portfolio of hotel chain, property management group (PMG), property ownership group, and key partner property relationships — serving as the day-to-day point of contact responsible for partner health, revenue growth, and the durable commercial performance of your book. Reporting to the EVP, Supply & Strategy, you will own the operating rhythm of your lodging accounts: deepening rate and content coverage, growing consumed net direct revenue, running the partner cadence, and ensuring partners are activated and performing against plan. This is a relationship-management and growth role — your mandate is to grow the value of the partnerships already in your book, not to source net-new supply. This is a hands-on relationship management and commercial execution role. It requires strong organizational skills, commercial awareness, and the ability to operate effectively across internal and external stakeholders. You will work closely with Product, Engineering, Pricing, Connectivity, and Operations to translate partnership goals into delivered outcomes. Depending on level and book, you will engage directly with senior hotel chain and PMG executives. We're looking for someone who can be a credible, trusted partner externally while driving disciplined execution internally. What You'll Do Own a portfolio of hotel chain, property management group (PMG), property ownership group, and key partner property accounts, serving as the primary relationship owner and day-to-day point of contact Grow revenue across your book by deepening partner engagement and expanding the value and reach of each relationship on the Engine platform Run the partner cadence — QBRs, performance reviews, check-ins, and escalation processes — and hold partners accountable to activation and growth commitments Monitor partner performance against key metrics and proactively identify and address underperformance Coordinate cross-functionally with Product,…