Sr. Program Manager

Description HYBRID Who we are: Groups360 is a booking engine for meeting space founded in 2014 by former Gaylord Entertainment executives Dave Kloeppel and Kemp Gallineau. Groups360 was created with a singular goal, to empower meeting planners by bringing innovation, transparency, and simplicity to the decades-old problem of booking groups. The company's technology, GroupSync™, enables suppliers to distribute inventory, engage with planners, and optimize group revenue. GroupSync also equips planners to search and shop hotels worldwide and book rooms and space directly, online, or through a simplified RFP process. GroupSync is the first distribution channel to offer online booking for both group hotel rooms and meeting space. Groups360 has offices in Nashville and London. Our Partners: In 2019, major hospitality players Accor, Hilton, IHG and Marriott, invested a combined $50 million in Groups360 to help fuel instant-booking development. In 2022, the world's largest alternative asset manager Blackstone Innovations Partners, New York Hedge fund Fir Tree Partners, and property and technology investment firm, Zigg Capital invested a combined $35 million in Groups360 to help drive the industry wide transformation, making group travel simple. Life at Groups360: Groups360 is an innovative, high-growth company with offices in Nashville, London and Singapore. Groups360 is an equal opportunity employer, and our dedication to promoting diversity, multiculturalism and inclusion is reflected in the foundation of all we do. The Role: The Senior Program Manager keeps Groups360's technology programs and projects moving tracking scope, risk, dependencies, and status across our development teams. This role connects the dots across teams, sequences work at the program level, keeps risks visible, and makes sure leadership and stakeholders always know where things stand. Depending on the program, this role may also take on a customer-facing dimension, representing program status and plans directly to clients in addition to internal stakeholders. This person will have full access to Claude Enterprise and will use it as part of how they workday to day drafting status updates and RCA narratives, pulling data from Jira and Confluence through Atlassian Rovo, building dashboards, and cutting down the time spent on routine reporting. We're looking for someone who's comfortable owning program delivery end to end, and who wants to put AI tools to real use rather than treating them as a checkbox. What You'll Do Manage complex technology programs and projects through to completion, keeping them aligned with business objectives and the broader company vision Track and coordinate dependencies across multiple related projects within a program to ensure integrated, timely delivery Articulate the impact of company-level priority changes on program scope, timeline, and objectives, and provide the data leadership needs to make informed prioritization decisions …