Senior Warranty and Claim Specialist

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit  fluenceenergy.com . Job Description: Senior Warranty and Claim Specialist Location: Bangalore, India About Fluence Fluence, a Siemens and AES company, is the global market leader in energy storage technology solutions and services. Fluence is creating a more sustainable future by combining the agility of a technology company with the expertise and vision of two respected industry giants. Our Culture and values We are a start up with a purpose to transform the way we power our world. It requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed. We are Leading Fluence currently has 6 gigawatts of projects in operation or awarded across 24 countries and territories worldwide—and we are growing every day. We are Responsible Fluence is defined by its unwavering commitment to safety, quality, and integrity. We are Agile We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams. We are Fun We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. ABOUT THE POSITION The Senior Warranty & Claims Specialist is responsible for managing end-to-end warranty operations, including customer warranty claims, supplier recovery claims, and warranty-related cost tracking. This role works closely with Service, Quality, Procurement, Finance, and OEM suppliers to ensure timely claim resolution, maximize cost recovery, and improve warranty performance. The position also supports warranty reporting, failure trend analysis, and continuous improvement initiatives to strengthen product reliability and reduce warranty risk across the business. Key Responsibilities ·       Manage customer and supplier warranty claims from initiation through closure. ·       Drive supplier recoveries and track claim settlements. ·       Track warranty budget and actual expenses – warranty cost per MWh ·       Ensure timely adjudication and resolution of customer claims, ensure contractual compliance. ·       OEM warranty extensions beyond standard warranty period. ·       Executing warranty assignments to end customers. ·       Cost estimates for non-conformation. ·       Coordinate with technical teams to investigate failures and determine warranty entitlement. ·       Analyze warranty trends, claim costs, and recovery…