(Sr.) Technical Trainer

Job Req ID: 29426 About Supermicro: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are amongst the fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer many new positions to the technology community.  We seek talented, passionate, and committed engineers, technologists, and business leaders to join us to drive accelerated growth and technology-led innovation in the global marketplace. Job Summary: We are looking for an experienced and technically proficient Technical Trainer to join our Training & Education team. This role demands deep technical knowledge of Supermicro’s server, storage, GPU, and networking product lines, along with the ability to design and deliver impactful training for internal teams, customers, and partners. Multitasking and adaptability are critical as the role requires managing multiple projects in a dynamic and fast-paced environment. Essential Duties and Responsibilities: •    Training Program Development: Design and develop engaging training materials and courses that cover servicing Supermicro products, including theoretical knowledge and practical skills •    Delivery of Training: Conduct effective training sessions, workshops, and seminars for various audiences, including internal teams, partners, and customers, focusing on the servicing and maintenance of Supermicro products •    Certification Programs: Help to create Supermicro's Global Service Education and Certification Program, ensuring it meets industry standards and the needs of our partners and customers •    Collaboration: Work closely with the Service Team, Product Managers, and other teams to continuously update and enhance training content based on new product developments and technology advancements •    Technical Support and Updates: Maintain up-to-date knowledge of Supermicro products and services, utilizing the Supermicro Education portal and other resources to enhance technical competencies •    Stakeholder Engagement: Build and maintain strong relationships with internal  Qualifications: •    Bachelor’s Degree in Training and Development, Engineering, or related field, or equivalent work experience •    8 years of experience in a technical training role, with a strong preference for candidates with experience in enterprise servers, networking, and data center environments •    In-depth knowledge of x86 server platforms and the ability to understand complex technical problems •    Proficient in Linux, including basic to advanced command-line operations •    Experience with scripting languages (Bash, Perl, Python) with the ability to train and mentor others on scripting best practices •    Strong working knowledge of server infrastructure, with familiarity in…