Staff Software Engineer, AI Email Applications, Artificial Intelligence (AI) Required - Work From Home
Next Step Systems · San Francisco, CA, United States · Remote
Posted Sep 22, 2026
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Staff Software Engineer, AI Email Applications, Artificial Intelligence (AI) Required - Work From Home
 
As the Staff Software Engineer, AI Email Applications, you own the engineering layer that turns AI capability into a reliable product.  You will shape the architecture across backend services, APIs, and client applications, while leading a small team of senior engineers.  This is a hands-on leadership role.  You stay close to the code, make critical architectural decisions, and ensure the system remains fast, reliable, and coherent as it scales.  This position is 100% Remote.
 
MUST BE WILLING TO TAKE A 60 MINUTE CODING ASSESSMENT.
 
Staff Software Engineer Responsibilities:
 
- Own the application engineering strategy and execution across backend, mobile, and desktop.
- Design reliable systems for AI-powered workflows, including state, orchestration, tool use, retries, fallbacks, and failure handling.
- Build the APIs and abstractions that connect Artificial Intelligence (AI) systems to real-world product experiences.
- Lead a small, senior engineering team and raise the technical bar through design reviews, code reviews, and hands-on mentorship.
- Make high-impact trade-offs across latency, reliability, cost, security, and user experience.
- Establish strong production foundations: observability, monitoring, testing, and operational excellence.
- Partner closely with Machine Learning (ML) leadership to turn model capabilities into robust, shippable product experiences.
- Move quickly while keeping the architecture simple, maintainable, and ready to scale.
 
Staff Software Engineer Outcomes:
 
- Production systems are observable, monitored, and stable under real-world load.
- Decisions consistently balance speed, cost, reliability, and user experience.
- Features across backend, mobile, and desktop work smoothly and reliably.
- Latency and reliability improve measurably over time.
Staff Software Engineer Qualifications:
 
- Artificial Intelligence (AI) experience required.
- Significant experience leading application or product engineering for complex systems.
- Strong hands-on background building and shipping backend systems used in production.
- Experience building AI-powered products or systems that integrate with modern Machine Learning (ML)/Large Language Model (LLM) capabilities.
- Strong technical judgment and the ability to make decisions with incomplete information.
- Comfortable working across backend and client platforms, with deep expertise in at least one.
- A strong bias toward ownership, shipping, and learning from real-world usage.
- High standards for code quality, reliability, and engineering fundamentals.
 
Benefits include medical insurance, Dental, Vision, Savings Plan Options, PTO, etc.
 
Keywords:  San Francisco CA Jobs, AI, Artificial Intelligence, AI Email Applications, APIs, Backend, Desktop, LLM, Large…