Stock Clerk

Stock Clerk Location: Fort Hood, Texas – Central Issue Facility (CIF) Type: Non-Exempt Work Schedule: Full-time, Day Shift Compensation: $17.75 - $17.75/hour Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees. Full-Time benefits of a Stock Clerk at Tessera include: Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance $5.09/hour Health and Welfare Benefit Flexible Spending Accounts for both medical and dependent care 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave Potential shared earning bonus Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents Professional development, certifications, and training opportunities Verizon wireless discount Employee Assistance Program (EAP), and an engaging wellness program Public Service Loan Forgiveness eligibility for full-time employee Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees. Tessera is seeking a Motivated and Hard-Working Stock Clerk with a positive/can-do/helpful attitude. Typical duties include but are not limited to: Turn-In: Receives equipment from customer. Makes a serviceability determination about the condition of equipment being turned in. Checks equipment for cleanliness or if the equipment is in need of repair. Ensures that customer’s Turn-In Worksheet is documented as per policy and procedures. Items not meeting the standards require managerial approval. Issue: Determines that equipment is clean and serviceable and appropriate size. Distributes equipment to customers. Ensures that the Issue Worksheet is documented with each item distributed including the size and quantity as per policy and procedures. Customer Service: Performs daily assigned work supporting customers and ensuring total satisfaction. Administers retail operations to ensure that appointment schedules are maintained and that all customers are treated within the quality standards. Handles the flow of customers to ensure all have the appropriate paperwork and if special help is needed, expedite their service. Assists customers in assembly, disassembly, and identification of equipment as necessary. Our customer is our number one priority. Direct Exchange: Conducted when a customer wants to exchange an item because of unserviceability or wrong sizing. Employee performs both the turn-in and issue task ensuring all transactions are properly documented on the customer’s worksheet. Maintains Workstation/Back Stock Area: Place items on proper shelves or bins for…