Strategy & Insights Associate (Comms)

Role/Team overview     We have an exciting change plan to improve products and propositions, systems and services and we need your help to make it happen.    What you’ll do: Support the S&I team with the pulling and maintenance of reporting metrics across multiple data sources to maintain regular reporting requirements   Own the monthly pro-active listening dashboard, sharing mention volumes and key themes/topics with the wider C&E team on a monthly basis  Support the Insights Manager and Insights Lead with ad hoc requests and analysis  Support the Strategy Lead with maintaining the Channel Architecture & Channel Strategies, using data to empower decision making   Work with the Strategy Lead to keep a finger on the pulse of industry, platform and internal research updates that will inform or impact business recommendations   Inclusion in the crisis listening rota to respond and provide intelligence back to the business for time-sensitive matters    What you'll bring Essential Criteria: Data literate, with strong analytical skills and understanding of basic measurement methodologies    Proven experience managing and analysing large sets of data and metrics to inform decision making      Desirable Criteria: Curious with a passion for deriving insights from data    Self-starter and driven with excellent communication skills   Ability to work cross functionally and independently as needed   Basic knowledge or previous experience of data and listening tools including (but not limited to) Sprinklr, WeArisma and Meltwater   Understanding of digital platforms, content formats, and audience behaviours across multiple touchpoints including internal and external platforms and social Benefits and perks     There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution  Private healthcare with mental health support  Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect   Sharesave and Tech schemes A range of Sky VIP rewards and experiences   How you’ll work At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds – time working at home, as well as time in the office.   The hybrid working expectations for this role are 3 days in the Osterley office per week.  Your office base    Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s…