Subscriber Solutions Manager, Managed Business

Calix is building a new business model with a strategic growth initiative focused on secure, high-performance network experiences for managed environments. This new business model expands beyond the traditional broadband service provider motion to include Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), property and site operators. It brings together new industry targets, solutions, commercial strategies, partner relationships, and go-to-market motions. The Subscriber Solutions Manager (SSM), Managed Business will lead customer-facing sales and solution engagement with an initial emphasis on MSPs. SmartMDU, Calix's cloud-managed platform for delivering secure, multi-tenant connectivity, operational automation, and digital experiences across managed properties, represents the first offering for the new business model. SmartMDU establishes Calix's initial presence in this market while providing valuable customer insights, operational learnings, and go-to-market validation. It is the first in a planned portfolio of purpose-built platforms, software solutions, and appliances designed to help managed service providers deliver differentiated experiences and outcomes within complex managed environments. This role will help customers realize value from today's solutions while influencing the evolution and expansion of Calix's next generation of managed business offerings. This role blends consultative selling, technical fluency, market development, and value-based engagement. The successful candidate will uncover customer business requirements, shape repeatable go-to-market motions, develop trusted executive relationships, and translate Calix capabilities into measurable operational, guest, property, and financial outcomes. Responsibilities & Duties: Build and advance a qualified pipeline of MSP opportunities, with particular attention to providers serving or expanding into hospitality and other managed-property verticals. Lead deep discovery across MSP business models, target industries, technology stacks, operational workflows, partner ecosystems, commercial requirements, and growth objectives. Develop account and opportunity strategies for high-priority MSPs, including stakeholder maps, shared success criteria, trial or proof-of-value plans, ROI narratives, and mutual action plans. Position Calix as a strategic managed-platform partner by connecting cloud, software, network, automation, analytics, and managed-service capabilities to customer business outcomes. Use SmartMDU as a foundational proof point while helping customers and internal teams connect current MDU opportunities to the broader managed business vision. Bring hospitality-market context into customer engagement, including the operating priorities of hotel owners, operators, management companies, technology partners, and hospitality-focused MSPs. Partner with Sales, Sales Engineering, Customer Success, Product, Marketing, Operations, and Partner…