Sugarloaf Information Systems Coordinator
Boyne Resorts · Carrabassett Valley, ME, US · United States · On-site
Pay: USD 24 – 30 a hour
Posted Oct 1, 2026
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Overview
Sugarloaf is looking for a service and task-oriented person to join our IT team as an Information Systems Coordinator (ISC). A Sugarloaf ISC works daily with team members and guests to provide excellent service as they maintain and monitor the computer systems and networks for our resort. This full-time, year-round position is eligible for benefits, paid time off, and other great job perks. We offer a beautiful work environment, excellent quality of life, and a solid team. If you are seeking a lifestyle change and have previous IT experience, we have a place for you. Come join our team!
The primary functions of this role are to:
provide desktop PC support to employees and customers
maintain voice, data, and TV cabling infrastructure (indoor and outdoor); repair or replace damaged wiring; install and terminate wiring to support renovation, relocation, or new construction
provide direct guest support for guest room issues, including but not limited to: TV, phone and internet
use vendor support to resolve difficult problems
provide users with basic instruction
perform and maintain an inventory of tools and equipment; maintain stocks of consumable supplies
perform additional tasks as assigned by supervisor
The use of a personal vehicle for travel within the Sugarloaf area is required. Mileage reimbursement will be provided.
On-site work is required with the option of some remote capabilities.
Wages are dependent upon experience and will start between $24-30 per hour with the potential for increase based on performance and experience.
Qualifications
The ideal candidate for this role will:
have a minimum of a High School diploma or equivalent.
be regularly available for weekend shifts and for evening shifts as needed during scheduled maintenance or in case of emergency.
have at least 2 years of related work experience (preferred, but willing train the right person).
be A+ Certified Professional (or be able to obtain certification in a short period of time).
have advanced knowledge of network cabling, T568A/B wiring standards, and cable count color codes.
be proficient with Microsoft Windows and Microsoft Office applications.
be able to learn the operation and maintenance of complex PBX telephone systems.
have basic knowledge of networking.
be able to critically think and use various resources, including vendor support, reference manuals, internet resources, and/or documentation to solve problems.
have a current, valid driver’s license and a functioning vehicle with current registration and insurance.
be able to ski or snowboard at or above the beginner level to perform on-mountain tasks.
Sugarloaf Team Member Benefits include :
Free lift pass for skiing and/or riding
Discounts at resort F&B and retail locations
Discounted ski/snowboard lessons and rentals
Access to Nordic trails and discounted equipment rentals at our Outdoor Center location
Discounted passes at other Boyne and…