Supervisor Data Centre (m/f/d)

Company Description Arvato is an innovative and globally leading 3PL service provider in the field of supply chain management and e-commerce. With 20,000 team members at more than 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries. You will work in an environment built on collaboration, respect, commitment and curiosity - a place where you can grow, contribute your ideas and make a difference. Be part of a team that supports critical IT infrastructure and enables reliable data centre operations. Because working at Arvato means: Together, we’re on it. Job Description Do you want to take responsibility where technology, operations and performance come together? In the role of Supervisor Data Centre (m/f/d) in Kronstorf , you will lead a technical on-site team, ensure smooth day-to-day operations and maintain professional customer relationships. You will create a proactive, safe and high-performing work environment and drive the continuous improvement of processes and workflows. Are you on it? Leadership & team development: You take on both technical and disciplinary leadership of the technical on-site team. You support the development of your team members and create a high-performing, trust-based working environment. Operational management: You ensure smooth day-to-day operations in the data centre - from task coordination and service delivery to escalation management and occupational safety. Resource and capacity planning: You plan shifts efficiently, allocate staff and equipment effectively and ensure high utilization. Processes & continuous improvement: You analyse relevant KPIs, identify improvement potential and implement measures to establish lean, structured and sustainable processes. Customer communication & stakeholder management: You communicate professionally with customers, act as a representative of the company and ensure that service levels, standards and expectations are met. Facility & safety management: You are responsible for facility-related topics, ensure compliance with SOPs and safety requirements and maintain a safe, well-organized working environment. Qualifications You are flexible, resilient and confident in critical, fast-paced technical environments. You communicate clearly, professionally and confidently – both internally and externally. Experience in logistics, data centres or white-glove services is an advantage. You have very good user knowledge of IT tools (Microsoft Office/Office 365). You understand team dynamics, reporting structures and customer-oriented operational processes. Very good written and spoken German and English skills are essential. Additional Information The starting salary for this position is €3,900.00 gross per month. Depending on qualifications and professional experience, we are willing to offer a higher salary. Shared growth & development: We invest in your professional and personal development — for example…