Supply Chain Operations Specialist (Consignment)

About the Company As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future. Key Functions / Responsibilities Act as a dedicated point of contact across the end‑to‑end supply chain process- consignment, coordinating activities from outbound logistics through to customer delivery and post‑delivery support, ensuring high service levels and compliance with Terumo Australia (TAUS) procedures. Be responsible for stock and inventory governance at consignment sites, including regularly reviewing stock on hand against contractual AQ (agreed quantities) and following up on any discrepancies to ensure accuracy, compliance, and product availability. Build and maintain strong relationships with internal stakeholders (Sales, Clients, Customer Service, RAQA) and external partners (3PL, freight forwarders, hospitals and customers) to support operational continuity and long‑term collaboration. Monitor product demand, inventory levels, and market requirements to support informed decision‑making on stock allocation, replenishment, and consignment strategies. Manage end‑to‑end product lifecycle activities including system transactions, documentation, and coordination of product handling (e.g. inbound receipts, storage, distribution readiness, and quality requirements such as temperature control where applicable). Coordinate consignment operations including stock placement, tracking, reconciliation, and stock take activities in line with Terumo Australia (TAUS) consignment policies and system requirements (SAP/SFDC). Support post-stocktake reconciliation by comparing physical inventory counts against system records, identifying discrepancies, and assisting in root cause analysis. Responsibilities include validating stock adjustments, investigating variances (e.g., transaction errors, returns, or unrecorded movements), and ensuring accurate updates in ERP systems such as SAP. The role contributes to maintaining high inventory accuracy, supporting financial integrity, and improving inventory control processes through reporting, corrective actions, and continuous improvement initiatives. Provide operational support for consignment stocktakes across hospitals, warehouses, and field locations by coordinating schedules, preparing inventory data, and assisting with physical counts. Responsibilities include ensuring inventory systems and documentation are accurate prior to count, guiding stakeholders on stocktake procedures, and supporting cycle counts and full inventory audits to maintain data integrity and minimise disruption to operations. This role requires close collaboration with sales, warehouse, and third-party providers to ensure all consignment stock is properly identified, counted, and…