Support Crew (Seasonal)
drafthouse · Austin, TX - Lakeline · United States · On-site
Posted Oct 5, 2026
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Compensation Range:
$16.00 - $19.00
Location:
14028 N US HWY 183 BLDG F, AUSTIN, Texas, 78717
Alamo Runners will have the pleasure of supporting our theater guests by focusing on food and beverage service. Core responsibilities include maintaining the highest level of Alamo’s awesome hospitality and safety standards so our guests can enjoy a safe, clean, distraction-free, and enjoyable environment.
WHAT WE OFFER
A fun workplace where you can be yourself and do awesome work!
Free movies & food
Paid time off
Competitive pay
Flexible scheduling
Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates
OUR MISSION:
To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
Core Role Responsibilities
Maintains and supports all company safety standards
Conducts quality food checks and delivers food/beverage orders to the correct seats consistent with venue theater floor maps
Knowledgeable of the Alamo menu and common allergens; takes necessary safety precautions as needed
Responsible for safe alcohol service, including checking IDs on drink delivery and monitoring guest consumption, following local and state regulations
Checks guest tickets to ensure they are in the correct seat
Maintains a cheerful, courteous disposition with guests and teammates, and communicates efficiently with Production staff, Greeters, Managers, and guests
Checks guest tickets to ensure they are in the correct seat
Anticipates guest needs and monitors notifications for guest requests
Focuses on supporting guests as needed, while limiting disruptions
Responsible for theater, lobby, and restroom cleaning, as well as opening and closing duties as assigned, to maintain cleanliness standards across all high-touch areas
Provides support in identifying guest issues and reports them to the management team
Anticipates and maintains appropriate stocking levels of necessary supplies, completes prep and side work, and assists with additional operational tasks as needed for efficient service
Completes tasks with efficiency and a sense of urgency
Demonstrates strong teamwork skills
Knowledgeable of Alamo policies, procedures, and safety standards
Other duties as assigned
Preferred Experience
Prior experience in hospitality/guest services
Prior food and beverage safety/handling experience
Requirements
Availability to work nights, weekends, and holidays (minimum 3 days a week, at least one day being a weekend)
Ability to move with caution and work collaboratively in a loud, sometimes dark, fast-paced environment
Ability to bend, duck, crouch, walk up and down stairs, carry multiple plates/trays, and deliver food while limiting disruptions
Ability to lift and carry up to 50 pounds at one time and repeatedly during entire shift
Ability to stand and walk for extended periods throughout the shift…