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Support & Integration Engineer

Vneuron · Tunis, Tunisia · On-site

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Vneuron is a leading RegTech company at the forefront of transforming financial crime compliance. Our advanced solution, Reis RCS , streamlines risk management, enhances AML and sanctions screening, and ensures regulatory compliance through real-time monitoring, AI-powered risk detection, and seamless case management. In 2025, Vneuron earned recognition as one of the Top Innovators in the FinCrimeTech50 , was awarded Best Compliance as a Service Solution award at the RegTech Insight Awards Europe , and was named to the AIFinTech100 2025 list. For the fourth consecutive year, we've been honored in the RegTech100 , a global list of the most innovative companies in the industry. At Vneuron , we're shaping the future of compliance and financial crime prevention. Join us in making a real impact in the world of RegTech. Our Culture & Values Vneuron puts the development of its team at the heart of its priorities. We provide a pleasant and comfortable work environment. Our organizational structure is flat and collaborative, and our management is available and present. We invite you to be part of a passionate and committed young team who values respect and sharing spirit. You will be surrounded by highly skilled technical and functional experts willing to guide you to evolve in all aspects of your career. We believe that every person is unique and special. Thus, we provide attentive and active listening to your ideas and propositions as we believe that you will have an essential role in achieving our next milestone and shaping the future of Vneuron's value proposition.  Key Responsibilities Application Support & Incident Management Provide N2/N3 application support in compliance with established SLAs and processes. Detect, diagnose, prioritize, and resolve application and deployment incidents. Coordinate complex escalations with R&D and senior engineering teams. Document incident resolutions and actively contribute to the internal knowledge base. Infrastructure, Deployment & Operations Install, configure, and maintain applications across Linux environments (Dev, Test, Prod). Administer middleware and database stacks, including Apache Tomcat, Nginx, and PostgreSQL. Manage secure remote access and operations via SSH/SFTP. Handle Change Requests and support the delivery of new features to clients. Automation & Security Automate deployment and configuration processes using Ansible and scripting languages. Implement security best practices and remediate vulnerabilities identified in security audits.  Profile & Requirements Strong customer-oriented mindset with the ability to build trusted client relationships Excellent listening, problem-solving, and analytical skills Clear written and verbal communication skills Ability to work under pressure while respecting SLAs Comfortable using AI tools to assist with incident analysis, log interpretation, knowledge base enrichment, automation of repetitive tasks,…