Support Software Engineer

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.   Section 1: Position Summary As a Software Engineer at Ascensus, you will be part of a high-energy, collaborative team focused on delivering innovative software solutions using modern engineering practices — including unit testing, source control, continuous integration, automation, and design patterns. In this role, you will leverage your expertise in  C# and the .NET framework  to design, develop, and maintain scalable applications, including  customized extensions for content capture and storage platforms such as Kofax . You will also be responsible for  modernizing legacy systems , including the  migration of VB6 applications to .NET 4.5+ . Passion for quality code, technical excellence, and continuous improvement is essential. You’ll be part of an agile team empowered to solve complex business challenges through automation, efficiency, and rapid delivery pipelines. Section 2: Job Functions, Essential Duties and Responsibilities Responsible for protecting, securing, and handling all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, or unapproved disclosure of information that could result in harm to Ascensus or our clients. Demonstrate Ascensus’ Core Values —  People Matter, Quality First, and Integrity Always®  — in all daily actions, fostering our I-Client service philosophy. Translate application storyboards and use cases into functional, scalable, and maintainable software solutions. Design, develop, test, document, and maintain efficient  .NET applications  using  C# ,  ASP.NET , and related frameworks. Develop  custom extensions and enhancements for Kofax applications  to improve content capture and document processing. Identify, design, and implement solutions to improve application performance, scalability, and responsiveness. Diagnose and resolve production issues in a timely manner in accordance with Service Level Agreements (SLAs). Participate in the full  Software Development Life Cycle (SDLC) , including requirement gathering, architecture design, implementation, testing, deployment, and support. Support people and process improvement strategies for the organization. Migrate and modernize legacy systems, including  VB6 to .NET 4.5+ conversions . Develop and consume  web services (REST/SOAP)  and integrate them with existing applications. Collaborate closely with other developers, QA engineers, DevOps, and support teams to ensure smooth deployment and continuous operation. Apply automation, continuous integration, and deployment (CI/CD) practices to streamline releases. Utilize  AI tools  to automate workflows, enhance productivity, and integrate intelligent features in application development. Leverage containerization tools such as  Docker  or  …