System analyst

DelfinGroup, part of INDEXO group, is a Latvian fintech company offering accessible, straightforward, and customer-oriented financial and circular economy services. We create added value by integrating financial and circular retail services, making them easily accessible both in person and online. We are looking for an experienced System Analyst who will own business and systems requirements analysis and documentation, so that solutions are built accurately, efficiently, and with minimal rework. This is a hands-on role for someone who enjoys digging into how systems actually work, structuring complex information clearly, and bridging the gap between business needs and development-ready specifications. Mission Ensure high-quality analysis and documentation of business and systems requirements, so that solutions are developed accurately, efficiently, and with minimal rework. Expected Outcomes First 3 Months Get up to speed on the company's core products, systems, business processes, key integrations, and stakeholders Take over requirements analysis for at least 1–2 product areas and introduce a consistent approach to requirements documentation Independently clarify business needs and prepare development-ready tasks with clear scope, acceptance criteria, and process/data flow descriptions Within 6 Months Independently lead requirements analysis for several initiatives in parallel Work closely with the business, IT Product Owners, Architects, Development, and QA Document the key system integrations, data flows, and dependencies within your area of responsibility Identify weak points in the requirements-gathering process and introduce improvements that reduce ambiguity and rework during development Within 12 Months Fully independently own requirements analysis in your area — from initial business need through to solution delivery Maintain a structured, high-quality, and predictable analysis process, with system documentation kept consistently up to date Deliver tasks to the development team that are sufficiently well-prepared, without significant additional clarification needed mid-sprint Actively contribute to improving analysis, documentation, and collaboration processes, and report regularly on analysis status, risks, and dependencies Experience & Technical Skills At least 3 years of experience as a systems or business analyst Demonstrable work samples — real technical specifications, process diagrams, integration descriptions (anonymized) Independent experience writing SQL queries (PostgreSQL) for data validation and analysis Understanding of REST APIs and system integration principles Experience collaborating with a development team in an Agile environment — task clarification, estimation, acceptance criteria Working knowledge of Jira and Confluence Ability to create process, system-interaction, and data-flow diagrams; BPMN/UML knowledge is an advantage Experience analyzing…