System Engineer

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. What we need   Symbotic is seeking a System Engineer to support the day-to-day reliability, availability, and performance of our automated warehouse systems in a live production environment. This role is hands-on and operational in nature, aligned closely with a Maintenance Engineer or Lead Automation Technician profile. The System Engineer focuses on troubleshooting, maintaining, and stabilizing complex electro-mechanical and automated systems to ensure safe, consistent system uptime. This role is not commissioning-focused, not controls-programming-heavy, and not customer-facing, but instead centered on system health, equipment reliability, and technical execution on site     What we do     The System Engineer is part of the Customer Operations organization which is responsible for leading the day-to-day operations of Symbotic’s robotic material handling system. The Customer Operations organization drives operational excellence by engaging and partnering with our onsite customers to drive best-in-class quality, safety and system performance.       What you’ll do   Monitor and maintain the health of automated systems including conveyors, lifts, robotic vehicles, motors, sensors, and PLC-controlled equipment.   Perform advanced electrical, mechanical, and automation troubleshooting to resolve production-impacting issues.   Diagnose failures across PLCs (Allen-Bradley), VFDs, AC/DC motors, servo motors, sensors, and control hardware.   Support and execute preventive and corrective maintenance activities on automated equipment.   Utilize system data, alarms, logs, and dashboards to identify fault conditions and recurring issues.   Document maintenance activities, repairs, and findings using CMMS systems (e.g., Maximo) and internal tools.   Act as a senior technical escalation point during system disruptions or downtime events.   Partner with on-site maintenance, operations, and technical teams to restore and stabilize system performance.   Provide technical guidance and on-the-job support to maintenance technicians and operators.   Step in to support critical on-site technical functions as needed to maintain operational continuity.   Ensure compliance with OSHA, LOTO, electrical safety, and Symbotic safety standards.       What you’ll need   Bachelor’s degree in Electrical Engineering, Computer Science, Software Engineering, Automation Engineering, or a related field, or equivalent hands-on experience.   Minimum of 1 year of hands-on experience with PLCs, preferably Allen-Bradley, focused on diagnostics and troubleshooting (not heavy programming).   Minimum of 1 year of experience with VFDs, includ…