System Operator

Who we are With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility. What we need   The System Operator is responsible for monitoring, operating , and supporting Symbotic’s advanced automation system to ensure safe, reliable, and efficient performance across robotic vehicles, automated adapters, vertical lifts, and supporting software components. Based at operations site, this role is critical to daily site execution by coordinating system activity, responding to stoppages, and partnering with operations, maintenance, engineering, and support teams to maintain optimal uptime. The ideal candidate is technically curious, detail-oriented, and able to troubleshoot, communicate clearly, and make sound decisions in a fast-paced, highly automated warehouse environment.   What you’ll do     Monitor, operate , and troubleshoot automation systems, robotics, and the autonomous bot fleet to ensure safe, reliable, and efficient operations.   Respond to system alerts, stoppages, and operational disruptions while coordinating production flow and minimizing downtime.   Partner with Operations, Maintenance, Engineering, Customer teams, and Tiered Support to resolve issues, maintain throughput, and maximize system uptime.   Ensure compliance with Symbotic, customer, and site safety policies, procedures, and regulatory requirements.   Support production scheduling, order fulfillment, inventory movement, and overall operational readiness.   Troubleshoot software, automation, and equipment issues; identify corrective actions and escalate technical concerns as needed.   Monitor dashboards, system queues, routing logic, and key performance metrics to identify bottlenecks and optimize performance.   Utilize automation software, diagnostic tools, SQL queries, log analysis, and basic scripting to support system monitoring and root cause investigations.   Coordinate workflow planning, maintenance activities, and system readiness efforts with site leadership and maintenance teams.   Maintain accurate documentation, operational reports, and records of system events, troubleshooting activities, and corrective actions.   Serve as an on-site systems resource by developing expertise in automation workflows, robotics operations, and system functionality.   Train and support operators on troubleshooting, standard work, and basic equipment procedures.   Perform additional duties assigned .   English literacy preferred; may be required depending on site, customer, and business needs in Mexico.   Our Environment   Site-based position     The employee is frequently required to walk and reach with hands and arms    The employee frequently needs to work at heights of up to 45 feet and in…