Systems Administrator

About InfoTrack InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system. As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us. About the role As a System Administrator at InfoTrack, you will be responsible for providing hands-on IT support to our employees while helping maintain and support the systems and technology that keep our business running. You will troubleshoot day-to-day technology issues, support employee onboarding and equipment setup, and assist with the administration of core systems including Microsoft 365, Active Directory, and our cloud infrastructure. This role is a great fit for someone who enjoys solving problems, providing excellent internal customer support, and working across a variety of IT systems and projects. This is a hybrid position based out of our New York City office and requires working in the office a minimum of three days per week. Responsibilities Provide responsive helpdesk support to employees, troubleshooting hardware, software, access, and other day-to-day IT issues Administer and support Active Directory and Microsoft 365, including email, SharePoint, and other business applications Set up, configure, and maintain employee computers, servers, and related IT equipment Support new hire onboarding by preparing equipment, user accounts, system access, and other technology needs Help maintain and administer InfoTrack’s internal infrastructure, including our Microsoft Azure cloud environment Administer and support the company’s phone system Manage IT hardware and equipment inventory Support antivirus, antispam, and other security tools used across the organization Assist with network and infrastructure support as needed Provide general IT support across the business and contribute to ongoing IT projects and system improvements Experience with Microsoft Power Automate or similar workflow automation tools, with the ability to support and troubleshoot automated workflows Participate in the after-hours on-call rotation as needed Requirements 5+ years of professional experience in systems administration, IT infrastructure, technical support, or a related field Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience Experience administering and supporting Microsoft 365 and Active Directory Experience working with cloud-based infrastructure, preferably…