Talent Manager

We are looking for an experienced and people-focused Talent Manager to lead a team of Talent Management Executives responsible for booking and managing promotional staff across a wide range of brand activation campaigns, including roadshows, experiential activity and PR campaigns. This is not an HR or traditional Talent Acquisition role. The focus is on the day-to-day operational management of a team responsible for delivering campaign staffing requirements, ensuring the right promotional staff are booked for the right campaigns, targets are achieved and high standards of quality and service are maintained. Managing a team of around five Talent Management Executives, you will be responsible for overseeing campaign fulfilment, monitoring team performance, coaching and developing your team, and ensuring an excellent experience for both our clients and contractor network. This is a fast-paced, target-driven role that would suit an experienced team leader or manager from a staffing, resourcing, bookings, workforce planning, recruitment operations or agency environment. You will need strong leadership and organisational skills, a commercial mindset and the ability to manage competing priorities while maintaining high standards. About us N2O is an award winning brand activation marketing agency. We win fans for brands, wherever they are through creative brand experiences that engage the right consumers, at the right time – at home, in store, out of home or online. We work across FMCG, retail, health and beauty and luxury goods. Requirements Campaign Delivery Oversee the successful fulfilment of campaign staffing requirements. Ensure work is effectively prioritised, planned and allocated across the team. Monitor booking activity and performance data to maintain high fulfilment and quality standards. Liaise with Campaign Management teams to understand campaign briefs, objectives and budgets. Ensure vacant campaign shifts are filled with the most suitable contractors. Contractor Management Review and quality-check contractor bookings and suitability. Provide constructive feedback to contractors to encourage continuous improvement. Support and guide new contractors and those requiring additional coaching. Manage self-booking approvals, ensuring contractors match campaign requirements. Work closely with Quality Assurance teams to address performance concerns. Operational Excellence Produce accurate reports and performance updates for senior management. Manage team rotas and holiday planning to maintain service levels. Contribute ideas and recommendations to improve systems, processes and contractor experience. Actively challenge existing ways of working and implement improvements. Act as a positive ambassador for both N2O and our clients. Essential Skills & Experience Proven experience managing and leading high-performing teams in an office environment (essential). Strong coaching, mentoring and people development…